ACN is committed to providing quality service to our customers. If you have any questions about ACN or the services we provide you can find the answer in our comprehensive list of Frequently Asked Questions.
If you are unable to find the information you need simply contact our dedicated Customer Services department on 020 461532 (Mon-Fri 08:00 – 18:00, free if called from fixed lines).
If calling from outside of Sweden with your mobile dial +46 532 60 88 50*
Our Customer Service Representatives are always prepared to help you with any questions relating to ACN and its services.
In the case of a lost or stolen SIM card, you can call our Customer Services number outside of our opening hours to report this via our answering system.
If your SIM card is lost you can temporality bar and reactivate your account (in case you find your SIM card), or if stolen put your account on hold using Mitt ACN online until you contact our Customer Services department to permanently cancel your SIM card and request a new one. In this way you can ensure that your SIM card is not used fraudulently.
If you need to contact us in writing, our postal address is:
ACN Communications Sweden AB
Postboks 94
66222 Amal
Sweden
* International rates apply.A guide to understanding your ACN Mobile invoice
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